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Return to Help Index| Placing Orders | |
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| Do you ship to my country? | |
| We ship within the United States, to Canada, and almost all countries in Europe, Asia and Southern Hemisphere. To check for your particular country, create an account using the My Account link at the top of our site. During signup we will ask for your shipping address details including country. If your country is not in the drop down menu of available countries, unfortunately we cannot ship to your country at this time. |
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| What are my payment choices? | |
| We accept the following payment methods through PayPal: Visa, Mastercard, American Express, Discover and PayPal. | |
| How much is my shipping? | |
| Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. | |
| What is your return policy? | |
We take great pride in the quality and value of our products. Should there be a problem with your order, please contact us immediately and we will make our best effort to resolve the issue. Please kindly note we
do not offer refunds, but gladly provide store credit or exchanges.
Products must be received within 21 days from the purchase date. Please
kindly ensure all items to be returned are in original and unused
condition. Please send your package, including a copy of your invoice
via a prepaid, insured, traceable method to ensure a safe and
documented delivery. Shipping costs are non-refundable and all costs
for return shipment are the responsibility of the customer. |
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