contact

e-mail 


info@thetintedmint.com (general and wholesale inquiries)
orders@thetintedmint.com (order specific inquiries)

phone   
fax

+1 415 230 0181
+1 800 989 5209

address



    		Tinted Mint
237 Kearny St #126
San Francisco, CA 94108
United States

hours         Monday - Friday 10am to 6pm PST
    
payment options

We accept the following payment methods using PayPal: Visa, Mastercard, American Express, Discover and PayPal. Once payment is received, an order confirmation will be e-mailed with your order details.

shipping policy

Orders are typically processed and shipped within 48 hours, although we do our best to ship the same day for orders received before 1:30pm PST. We offer select services through USPS and UPS. All shipments are insured and traceable, except as noted below. Please kindly note USPS shipment tracking is not as detailed as that provided by UPS. The following are average delivery times.

    domestic        

    UPS Ground: 1-5 business days
    UPS 3 Day Select®: end of 3rd business day
    UPS 2nd Day Air®: end of 2nd business day

    USPS First-Class Mail®: average 1-3 days
    USPS Priority Mail®: average 1-3 days                         

    international    

    USPS First-Class Mail® International: time varies, not insured, not traceable
    USPS Priority Mail® International: average 4-6 business days

Shipping charges are calculated based on weight plus minimal handling fee. Once an order is shipped, we will send a confirmation e-mail with tracking information. When available, clean paper grocery bags and other materials are reused for packaging filler material.

return policy

We take great pride in the quality and value of our products. Should there be a problem with your order, please contact us immediately and we will make our best effort to resolve the issue.

Please kindly note we do not offer refunds, but gladly provide store credit or exchanges. Products must be received within 21 days from the purchase date. Please kindly ensure all items to be returned are in original and unused condition. Please send your package, including a copy of your invoice via a prepaid, insured, traceable method to ensure a safe and documented delivery. Shipping costs are non-refundable and all costs for return shipment are the responsibility of the customer.

Please address returns to:

    Tinted Mint
    Attn: Returns
    237 Kearny St #126
    San Francisco, CA 94108
    United States

sales tax

We collect 9.5% sales tax for all orders shipped within California.

out of stock

We are a small business and only keep small quantities of each product in stock at any one time. If an item in your order is out of stock, we will e-mail you with the estimated availability date.